Shipping & Returns

All UK shipping is sent by Parcelforce 24 hour* service except for Northern Ireland which will be sent by Parcelforce 48 hour. Unfortunately we have to charge a surcharge for the Highlands and ALL islands.

*24 hour service refers to the time from which we ship the order not from when you placed the order. Some orders may take more than one day to manufacture and orders made after 12 noon may not be shipped until the next working day.

All international shipping is sent either by priority airmail (tracked and signed for) or by Parcelforce international. Orders over 2Kg sent by airmail will be sent in multiple packets. All parcelforce International shipments up to 30Kg will be sent in one parcel.

International orders can take from 3 working days (parts of Europe) to up to 10 working days for countries outside of the EU.

Countries outside of the EU may have to pay import duties and may have part or all of their consignment delayed by customs. Please check your Track and Trace code regularly either on the Parcelforce website or, in the case of airmail, your own country's postal service

Shipping can not take place until your order has been paid for and the order has been manufactured to your specifications.

Xpajun Off-Road will replace any part that is found to be defective on delivery (or installation providing it has been fitted in a manner approved by us).
Please note that the body lift kits and some of our other products are custom made for you, which excludes them from the Sale of Goods Act 1979 (Distance Selling Regulations). With the exception of mega kits which include extended brake hoses, any kit or product ordered and returned as no longer required will be accepted subject to you paying all shipping charges plus a 10% restocking fee. Extended brake hoses can not be returned or exchanged unless faulty as these are made specifically for your vehicle at your request.

PROHIBITED COUNTRIES:

We are not permitted to ship to (nor accept orders from) the following countries:
  • North Korea (Democratic People's Republic of Korea)
The following coountries we can ship to although you may have problems paying by credit or debit card we suggest paying by PayPal or using your card via PayPal.
  • Belarus
  • Ghana
  • Burma/Myanmar
  • Democratic Republic of Congo
  • Eritrea
  • Iran
  • Iraq
  • Ivory Coast
  • Lebanon and Syria
  • Liberia
  • Republic of Guinea
  • Somalia
  • Sudan
  • Zimbabwe
  • Cuba
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