Privacy & Cookie Policy

Confidentiality:

All Xpajun Off-Road customer account information is held confidential. We do not sell our customer list or customer information. Customer information such as name, email address, mailing address, phone number, fax number and billing information is collected for the sole purpose of providing services to our customers and notifying them of improvements to our products and services.

You may check, by clicking on the GDPR button in your account, what information we hold for you in confidence.

Offers and Promotions:

From time to time, we may send special offers and promotional notices via mail, email, fax, and/or voice broadcast to our customers and to prospects who have expressed interest and have requested such information. At any time, customers may opt-out of such offers and notifications by following the opt-out link on the specific communication or by contacting Xpajun Off-Road directly.

Usage:

This store is for the use of patrons to purchase equipment, designed and manufactured by Xpajun Off-Road or sourced by Xpajun Off-Road, for use on off-road vehicles.

Disclaimer:

Xpajun Off-Road cannnot be held responsible for any damage caused, whether to the vehicle or any person or property, either during the fitting or when using the vehicle fitted with any part or modification supplied or manufactured by Xpajun Off-Road.

Payments:

Your payment will be automatically verified using the PayPal Instant Payment Notification Service or by our independant card payment gateway. We do not have any access to your credit or debit card details.
No order will be released or shipped before payment in full has been received and cleared by any of the following: PayPal, our Business Account or our Merchant Account

Accepting Cookies:

A "cookie" is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly or be totally secure without cookies.

Replacements:

Xpajun Off-Road will replace any part that is found to be defective on delivery (or installation providing it has been fitted in a manner approved by us).

Returns:

Please note that the body lift kits and some of our other products are custom made for you, which excludes them from the Sale of Goods Act 1979 (Distance Selling Regulations). With the exception of mega kits which include extended brake hoses, any kit or product ordered and returned as no longer required will be accepted subject to you paying all shipping charges plus a 10% restocking fee. Extended brake hoses can not be returned or exchanged unless faulty as these are made specifically for your vehicle at your request.